Our goal is to create an opportunity to think about environmentally friendly living and to making small contributions to a sustainable, recycling-oriented society through a stay where you can experience the great outdoors. From this perspective, we ask for your cooperation with several initiatives outlined below.
REGULATION
REGULATION
Rules and Regulations
Please follow the below rules to make your stay as environmentally friendly as possible.
・We have reviewed the traditional "everything provided” hotel amenities and have reduced them to a minimum to ensure a clean and gentle stay. We do not provide hairbrushes, toothbrush/toothpaste, slippers, or loungewear, so please bring your own. (Biodegradable bamboo toothbrushes are available for a separate fee.)
・We will clean rooms and change towels every three nights, but please do not hesitate to let us know if the room becomes dirty.
・We ask for your cooperation in reducing food loss, minimizing waste, and properly sorting items for recycling.
・We purchase our products and goods through ethical business practices that are environmentally, socially, and locally friendly, including fair trade and local production for local consumption.
・We believe that by being in nature and living a healthy and comfortable life, is good for nature as a result. We ask for your cooperation in making a little effort within a reasonable range, rather than forcing yourself to live an inconvenient life for the sake of environmental protection.
・We will clean rooms and change towels every three nights, but please do not hesitate to let us know if the room becomes dirty.
・We ask for your cooperation in reducing food loss, minimizing waste, and properly sorting items for recycling.
・We purchase our products and goods through ethical business practices that are environmentally, socially, and locally friendly, including fair trade and local production for local consumption.
・We believe that by being in nature and living a healthy and comfortable life, is good for nature as a result. We ask for your cooperation in making a little effort within a reasonable range, rather than forcing yourself to live an inconvenient life for the sake of environmental protection.
Other Notices and Requests
・Check-in 15:00-19:00
・Check-out: 8:30-11:00
Please contact us in advance if you are unable to check in or check out during the above noted time.
・If you are coming by car, please park in the designated parking space.
・Please refrain from making loud noises, using music players, speakers, etc. on the wooden deck and at other outdoor areas between 9:00 pm and 7:00 am, not to disturb residents in the neighborhood. Karaoke, musical instruments, generators, etc. are not permitted on the premises. (Please consult with us in advance if you need to move your car during the evening.)
・As our facility is located in the great outdoors, it is home to many wild animals and insects, such as mosquitoes, horseflies, gnats, bees, that can bite people, as well as deer, boars, foxes, and squirrels. Please take precautions such as limiting skin exposure and using insect repellents, as well as watching over the lives of the native wildlife and not to provoke them into harm's way while enjoying the wilderness. (Please take precautions, including the use of items that are not suitable for animals, and be careful not to irritate or harm them.)
・Please note that The Nomad is not responsible for any theft, accidents, or problems between guests involving pets on the grounds. Please be aware that you may be charged for any damages or loss of equipment or fixtures.
・Smoking is prohibited except in designated areas. Use of open flames is prohibited with the exception of fire pits at the facility for bonfires and hand held fireworks.
・Pets are not allowed to stay in our facilities, except for guide-dogs based on Japanese law concerning Assistance dogs for the disabled.
・Please note that this facility is not barrier-free.
・Please note that we may cancel the use of the facility and reservation in the event of stormy weather conditions such as typhoons, rain storms, and large low-pressure weather etc., when we deem it impossible to ensure the safety of our guests and employees. (In such cases, the facility will contact the person who made the reservation.)
・If any behavior is deemed unsafe or unacceptable, we may ask the guest to leave the facility. Please follow the instructions of staff members while at the facility. (Please note that no refunds will be made in such cases.)
・Check-out: 8:30-11:00
Please contact us in advance if you are unable to check in or check out during the above noted time.
・If you are coming by car, please park in the designated parking space.
・Please refrain from making loud noises, using music players, speakers, etc. on the wooden deck and at other outdoor areas between 9:00 pm and 7:00 am, not to disturb residents in the neighborhood. Karaoke, musical instruments, generators, etc. are not permitted on the premises. (Please consult with us in advance if you need to move your car during the evening.)
・As our facility is located in the great outdoors, it is home to many wild animals and insects, such as mosquitoes, horseflies, gnats, bees, that can bite people, as well as deer, boars, foxes, and squirrels. Please take precautions such as limiting skin exposure and using insect repellents, as well as watching over the lives of the native wildlife and not to provoke them into harm's way while enjoying the wilderness. (Please take precautions, including the use of items that are not suitable for animals, and be careful not to irritate or harm them.)
・Please note that The Nomad is not responsible for any theft, accidents, or problems between guests involving pets on the grounds. Please be aware that you may be charged for any damages or loss of equipment or fixtures.
・Smoking is prohibited except in designated areas. Use of open flames is prohibited with the exception of fire pits at the facility for bonfires and hand held fireworks.
・Pets are not allowed to stay in our facilities, except for guide-dogs based on Japanese law concerning Assistance dogs for the disabled.
・Please note that this facility is not barrier-free.
・Please note that we may cancel the use of the facility and reservation in the event of stormy weather conditions such as typhoons, rain storms, and large low-pressure weather etc., when we deem it impossible to ensure the safety of our guests and employees. (In such cases, the facility will contact the person who made the reservation.)
・If any behavior is deemed unsafe or unacceptable, we may ask the guest to leave the facility. Please follow the instructions of staff members while at the facility. (Please note that no refunds will be made in such cases.)
Food Allergy Policy
We will do our best to accommodate guests with food allergies.(Please consult with us in advance.)
However, we are unable to provide a completely allergy-free menu due to the fact that food manufacturers are not obligated to label food ingredients other than the seven allergen-specified ingredients, making it difficult to know which specific ingredients are used. Please also note that all of our menus are prepared in the same kitchen by using the same cooking and cleaning equipment and tableware. We ask for your understanding that we may regret providing meals should guests have severe allergic symptoms to avoid any health risks.
Guests are welcome to bring their own food such as packaged and frozen food to eat and drink at our facilities.
However, we are unable to provide a completely allergy-free menu due to the fact that food manufacturers are not obligated to label food ingredients other than the seven allergen-specified ingredients, making it difficult to know which specific ingredients are used. Please also note that all of our menus are prepared in the same kitchen by using the same cooking and cleaning equipment and tableware. We ask for your understanding that we may regret providing meals should guests have severe allergic symptoms to avoid any health risks.
Guests are welcome to bring their own food such as packaged and frozen food to eat and drink at our facilities.
Measures to Prevent the Spread of COVID 19
In accordance with the Yamanashi Prefecture's "Yamanashi Green Zone Certification," we ask our guests’ cooperation in taking the following precautionary measures for the safety and health of our guests and employees.
・We will take your temperature upon your arrival and may refuse entry if you have a fever of 37.5 degrees Celsius or higher, or if you show symptoms of a cold, such as a cough. In case of an outbreak of an infection, we will confirm the contact information of users by means of ID cards, etc.
・Please follow basic infection control measures such as regular hand alcohol disinfection, cough etiquette, and keeping a safe distance from others while on the premises.
・Please wear a mask when not eating or drinking. (We encourage the use of non-woven masks.)
・Please refrain from loud conversations and ventilate frequently, about once every 30 minutes.
・Please eat within 90 minutes.
・Please inform us if you feel ill while on the premises. If you are suspected of having an infectious disease, we will contact the Yamanashi Medical Consultation Center and ask for further instructions.
・We will take your temperature upon your arrival and may refuse entry if you have a fever of 37.5 degrees Celsius or higher, or if you show symptoms of a cold, such as a cough. In case of an outbreak of an infection, we will confirm the contact information of users by means of ID cards, etc.
・Please follow basic infection control measures such as regular hand alcohol disinfection, cough etiquette, and keeping a safe distance from others while on the premises.
・Please wear a mask when not eating or drinking. (We encourage the use of non-woven masks.)
・Please refrain from loud conversations and ventilate frequently, about once every 30 minutes.
・Please eat within 90 minutes.
・Please inform us if you feel ill while on the premises. If you are suspected of having an infectious disease, we will contact the Yamanashi Medical Consultation Center and ask for further instructions.
In Case of Emergency
・The Reception is open from 8:00 to 20:00.
・Nighttime emergency contact: 080-3005-8668
Hospital:
・Emergency Medical Information Center 055-224-4199
・Koyo Hospital: 0551-32-3221 (about 15 minutes by car)
Police:
・Hokuto Police Station: 0551-32-0110
Fire Department:
・Hokuto Fire Station: 0551-32-2508
・Nighttime emergency contact: 080-3005-8668
Hospital:
・Emergency Medical Information Center 055-224-4199
・Koyo Hospital: 0551-32-3221 (about 15 minutes by car)
Police:
・Hokuto Police Station: 0551-32-0110
Fire Department:
・Hokuto Fire Station: 0551-32-2508
Accommodation Terms and Conditions
Article 1 (Scope of Application)
1. The accommodation contract and related agreements that this facility concludes with the guest shall be in accordance with the provisions of these Accommodation Terms and Conditions, and any matters not provided for in these Accommodation Terms and Conditions shall be in accordance with laws and regulations or generally established customs.
2. In the event that this facility agrees to a special agreement within the scope that does not contravene laws, regulations, and customs, such special agreement shall prevail notwithstanding the provisions of the preceding paragraph.
Article 2 (Application for accommodation contract)
A person who wishes to make a contract of accommodation at this facility shall provide the following information to the facility:
(1) Name of the Lodger
(2) Date of Stay
(3) Accommodation Fee
(4) Other items deemed necessary by the facility
In the event that the guest requests to continue his/her stay beyond the date of stay stipulated in the preceding item (2) during the stay, this facility shall treat such request as a new application for a contract of accommodation at the time such request is made.
Article 3 (Establishment of Accommodation Contract, etc.)
The accommodation contract shall be concluded when this facility accepts the application as described in the preceding article. However, this shall not apply when this facility proves that it did not accept the application.
Article 4 (Right of refusal by the facility to enter into an accommodation contract)
This facility may refuse to enter into an accommodation contract in the following cases:
(1) When the application for accommodation is not in accordance with these clauses.
(2) When there is no room available due to full occupancy.
(3) When there is a possibility that the person who intends to stay at the hotel will conduct himself/herself in a manner contrary to the provisions of the law, public order, or good morals in connection with the stay.
(4) When a person who intends to stay at the hotel is recognized as falling under any of the following a. to c.
a. “Boryokudan” (hereinafter referred to as "organized crime groups") as defined in Article 2, Item 2 of the Law Concerning Prevention of Unjust Acts by Organized Crime Groups (Law No. 77, 1991). (iii) “Boryokudan” (organized crime groups), “Boryokudan” members as defined in Article 2, Item 6 of the same law (hereinafter referred to as "Boryokudan Member") “Boryokudan” quasi-constituents or persons related to “Boryokudan”, or other antisocial forces.
b. When a juridical person or other organization whose business activities are controlled by “Boryokudan” or “Boryokudanin“ (member of an organized crime group).
c. When a juridical person or organization has an officer who is a “Boryokudan Member”.
(5) When a person who intends to stay at the hotel has said or done something that causes significant inconvenience to other guests.
(6) When a person who intends to stay at the hotel is clearly recognized as having a contagious disease.
(7) When a violent demand is made with regard to accommodation, or when a burden exceeding a reasonable range is demanded.
(8) When the hotel is unable to accommodate the guest due to natural disasters, breakdown of facilities, or other unavoidable reasons.
Article 5 (Right to Cancel Accommodation Contract by Guest)
1. The guest may cancel the accommodation contract by notifying the facility.
2. In the event that the guest requests cancellation of the accommodation contract, the facility shall charge a breach fee (cancellation fee) in accordance with the "Cancellation Fee Rules" separately stipulated, depending on the date of notification.
3. In the event that the guest does not arrive at the hotel by 7:00 p.m. on the day of the stay (or 2 hours after the scheduled arrival time, if such time has been specified in advance) without prior notice, the facility may deem the accommodation contract cancelled by the guest and treat it as such.
Cancellation Fee Rules
・From 21 days prior to the scheduled stay: 30% of the total Reservation charge
・From 14 days prior to the scheduled stay: 40% of the total Reservation charge
・From 7 days prior to the scheduled stay: 60% of the total Reservation charge
・From 3 days prior to the scheduled stay: 80% of the total Reservation charge
・From 1 day prior to the scheduled stay: 100% of the total Reservation charge
・100% of the total accommodation charge if no notice of no-show is given
Article 6 (Right to Cancel Accommodation Contract by Facility)
This facility may cancel the accommodation contract in the following cases:
(1) When it is recognized that the guest is likely to commit an act contrary to the provisions of law, public order, or good morals in connection with the accommodation, or when it is recognized that the guest has committed such an act.
(2) When it is recognized that the guest falls under any of the following a. to c.
a. “Boryokudan” (organized crime groups), “Boryokudan” members, quasi-organized crime groups, or persons involved in organized crime, or other antisocial forces
b. When the guest is a “Boryokudan", or a juridical person or other organization whose business activities are controlled by “Boryokudan” or “Boryokudanin” (member of an organized crime group).
c. A juridical person or organization of which any of its officers falls under the category of “Bouryokudanin” (member of an organized crime group).
(3) When a guest uses language or behavior that causes significant inconvenience to other guests
(4) When a guest is clearly recognized as having a contagious disease
(5) When a violent act of demand is committed or a burden beyond reasonable limits is demanded in relation to the accommodation.
(6) When the hotel is unable to accommodate the guest due to reasons beyond its control, such as bad weather or natural disasters, or when the hotel deems it dangerous to accommodate the guest based on weather forecasts, etc.
(7) When a guest does not comply with the facility's rules of use.
When the facility cancels the accommodation contract in accordance with the preceding paragraph, the facility may not charge for any accommodation services that have not been provided.
Article 7 (Registration of Accommodation)
In accordance with Article 6 of the Hotel Business Act, Article 4-2 of the Enforcement Regulations of the same law, and the ordinances established by the prefecture in which this accommodation facility is located, guests shall register the following information at the Front Desk of the facility.
(1) Guest's name, age, gender and address
(2) In the case of a foreigner, nationality, passport number, place and date of entry to Japan.
(3) Date and scheduled time of departure
(4) Any other information deemed necessary by the facility.
Article 8 (Time of use in Guest Rooms)
Guests may use the rooms between 3:00 p.m. to 11:00 a.m. the following morning. However, in the case of a consecutive stay, the guest may use the room for the entire day, except for the day of arrival and the day of departure.
Article 9 (Compliance with Rules of Use)
Guests shall comply with the rules of use established by the facility and posted in the facility.
Article 10 (Payment of Accommodation Fees)
1. Payment of accommodation fees, etc. shall be made at the Reception when a guest checks in or when requested by the facility.
2. After the facility has provided a guest room and made it available for use, the accommodation fee shall be charged even if the guest voluntarily does not stay overnight.
Article 11 (Responsibility of the Facility)
The facility shall compensate for any damage caused to the guest in the performance of the accommodation contract and related agreements, or in the event that the facility causes damage to the guest due to non-performance of such agreements. However, this shall not apply when the damage is not caused by reasons attributable to the facility.
Article 12
If this facility is unable to provide the guest with the contracted room, it shall, with the consent of the guest, arrange other accommodations under the same conditions, as much as possible.
Article 13
In the event that a guest's baggage arrives at this facility prior to his/her stay, it shall be stored responsibly only when the facility is informed prior to arrival, and shall be handed over to the guest upon check-in.
In the event that a guest's baggage or personal belongings are left at this facility after the guest has checked out, if the owner of the baggage or personal belongings is found, this facility shall contact the owner and request instructions from the guest. However, if the owner's instructions are not specifically given, or if the owner cannot be identified, the baggage or personal belongings shall be kept for 7 days, including the day of discovery, after which it shall be reported to the nearest police station (categorized as valuables).
Article 14 (Responsibility for Parking)
When a guest uses the parking lot of the facility, regardless of whether or not the key to the vehicle is kept at the facility, as the facility rents the parking space, the facility is not responsible for the vehicle.
Article 15 (Liability of Guests)
In the event that this facility suffers damages due to intentional or negligent act by a guest, the guest shall compensate this facility for any such damages.
1. The accommodation contract and related agreements that this facility concludes with the guest shall be in accordance with the provisions of these Accommodation Terms and Conditions, and any matters not provided for in these Accommodation Terms and Conditions shall be in accordance with laws and regulations or generally established customs.
2. In the event that this facility agrees to a special agreement within the scope that does not contravene laws, regulations, and customs, such special agreement shall prevail notwithstanding the provisions of the preceding paragraph.
Article 2 (Application for accommodation contract)
A person who wishes to make a contract of accommodation at this facility shall provide the following information to the facility:
(1) Name of the Lodger
(2) Date of Stay
(3) Accommodation Fee
(4) Other items deemed necessary by the facility
In the event that the guest requests to continue his/her stay beyond the date of stay stipulated in the preceding item (2) during the stay, this facility shall treat such request as a new application for a contract of accommodation at the time such request is made.
Article 3 (Establishment of Accommodation Contract, etc.)
The accommodation contract shall be concluded when this facility accepts the application as described in the preceding article. However, this shall not apply when this facility proves that it did not accept the application.
Article 4 (Right of refusal by the facility to enter into an accommodation contract)
This facility may refuse to enter into an accommodation contract in the following cases:
(1) When the application for accommodation is not in accordance with these clauses.
(2) When there is no room available due to full occupancy.
(3) When there is a possibility that the person who intends to stay at the hotel will conduct himself/herself in a manner contrary to the provisions of the law, public order, or good morals in connection with the stay.
(4) When a person who intends to stay at the hotel is recognized as falling under any of the following a. to c.
a. “Boryokudan” (hereinafter referred to as "organized crime groups") as defined in Article 2, Item 2 of the Law Concerning Prevention of Unjust Acts by Organized Crime Groups (Law No. 77, 1991). (iii) “Boryokudan” (organized crime groups), “Boryokudan” members as defined in Article 2, Item 6 of the same law (hereinafter referred to as "Boryokudan Member") “Boryokudan” quasi-constituents or persons related to “Boryokudan”, or other antisocial forces.
b. When a juridical person or other organization whose business activities are controlled by “Boryokudan” or “Boryokudanin“ (member of an organized crime group).
c. When a juridical person or organization has an officer who is a “Boryokudan Member”.
(5) When a person who intends to stay at the hotel has said or done something that causes significant inconvenience to other guests.
(6) When a person who intends to stay at the hotel is clearly recognized as having a contagious disease.
(7) When a violent demand is made with regard to accommodation, or when a burden exceeding a reasonable range is demanded.
(8) When the hotel is unable to accommodate the guest due to natural disasters, breakdown of facilities, or other unavoidable reasons.
Article 5 (Right to Cancel Accommodation Contract by Guest)
1. The guest may cancel the accommodation contract by notifying the facility.
2. In the event that the guest requests cancellation of the accommodation contract, the facility shall charge a breach fee (cancellation fee) in accordance with the "Cancellation Fee Rules" separately stipulated, depending on the date of notification.
3. In the event that the guest does not arrive at the hotel by 7:00 p.m. on the day of the stay (or 2 hours after the scheduled arrival time, if such time has been specified in advance) without prior notice, the facility may deem the accommodation contract cancelled by the guest and treat it as such.
Cancellation Fee Rules
・From 21 days prior to the scheduled stay: 30% of the total Reservation charge
・From 14 days prior to the scheduled stay: 40% of the total Reservation charge
・From 7 days prior to the scheduled stay: 60% of the total Reservation charge
・From 3 days prior to the scheduled stay: 80% of the total Reservation charge
・From 1 day prior to the scheduled stay: 100% of the total Reservation charge
・100% of the total accommodation charge if no notice of no-show is given
Article 6 (Right to Cancel Accommodation Contract by Facility)
This facility may cancel the accommodation contract in the following cases:
(1) When it is recognized that the guest is likely to commit an act contrary to the provisions of law, public order, or good morals in connection with the accommodation, or when it is recognized that the guest has committed such an act.
(2) When it is recognized that the guest falls under any of the following a. to c.
a. “Boryokudan” (organized crime groups), “Boryokudan” members, quasi-organized crime groups, or persons involved in organized crime, or other antisocial forces
b. When the guest is a “Boryokudan", or a juridical person or other organization whose business activities are controlled by “Boryokudan” or “Boryokudanin” (member of an organized crime group).
c. A juridical person or organization of which any of its officers falls under the category of “Bouryokudanin” (member of an organized crime group).
(3) When a guest uses language or behavior that causes significant inconvenience to other guests
(4) When a guest is clearly recognized as having a contagious disease
(5) When a violent act of demand is committed or a burden beyond reasonable limits is demanded in relation to the accommodation.
(6) When the hotel is unable to accommodate the guest due to reasons beyond its control, such as bad weather or natural disasters, or when the hotel deems it dangerous to accommodate the guest based on weather forecasts, etc.
(7) When a guest does not comply with the facility's rules of use.
When the facility cancels the accommodation contract in accordance with the preceding paragraph, the facility may not charge for any accommodation services that have not been provided.
Article 7 (Registration of Accommodation)
In accordance with Article 6 of the Hotel Business Act, Article 4-2 of the Enforcement Regulations of the same law, and the ordinances established by the prefecture in which this accommodation facility is located, guests shall register the following information at the Front Desk of the facility.
(1) Guest's name, age, gender and address
(2) In the case of a foreigner, nationality, passport number, place and date of entry to Japan.
(3) Date and scheduled time of departure
(4) Any other information deemed necessary by the facility.
Article 8 (Time of use in Guest Rooms)
Guests may use the rooms between 3:00 p.m. to 11:00 a.m. the following morning. However, in the case of a consecutive stay, the guest may use the room for the entire day, except for the day of arrival and the day of departure.
Article 9 (Compliance with Rules of Use)
Guests shall comply with the rules of use established by the facility and posted in the facility.
Article 10 (Payment of Accommodation Fees)
1. Payment of accommodation fees, etc. shall be made at the Reception when a guest checks in or when requested by the facility.
2. After the facility has provided a guest room and made it available for use, the accommodation fee shall be charged even if the guest voluntarily does not stay overnight.
Article 11 (Responsibility of the Facility)
The facility shall compensate for any damage caused to the guest in the performance of the accommodation contract and related agreements, or in the event that the facility causes damage to the guest due to non-performance of such agreements. However, this shall not apply when the damage is not caused by reasons attributable to the facility.
Article 12
If this facility is unable to provide the guest with the contracted room, it shall, with the consent of the guest, arrange other accommodations under the same conditions, as much as possible.
Article 13
In the event that a guest's baggage arrives at this facility prior to his/her stay, it shall be stored responsibly only when the facility is informed prior to arrival, and shall be handed over to the guest upon check-in.
In the event that a guest's baggage or personal belongings are left at this facility after the guest has checked out, if the owner of the baggage or personal belongings is found, this facility shall contact the owner and request instructions from the guest. However, if the owner's instructions are not specifically given, or if the owner cannot be identified, the baggage or personal belongings shall be kept for 7 days, including the day of discovery, after which it shall be reported to the nearest police station (categorized as valuables).
Article 14 (Responsibility for Parking)
When a guest uses the parking lot of the facility, regardless of whether or not the key to the vehicle is kept at the facility, as the facility rents the parking space, the facility is not responsible for the vehicle.
Article 15 (Liability of Guests)
In the event that this facility suffers damages due to intentional or negligent act by a guest, the guest shall compensate this facility for any such damages.
© THE NOMAD HOTELS & OUTDOORS. ALL RIGHTS RESERVED.
© THE NOMAD HOTELS & OUTDOORS.
ALL RIGHTS RESERVED.
ALL RIGHTS RESERVED.